Get in Touch

Need help or have questions? We're here for you 24/7.

Operating Hours

Our community is available 24/7. Response times may vary depending on the current support queue volume, except for PRO members who always receive priority support.

Email Support 72h to 1 week*
Telegram Support 48h to 5 days*
PRO Members Email 48-72 hours
PRO Ticket System Within 24h (Coming Feb 2025)

* Response times may vary based on support queue volume

PRO members always receive priority support with guaranteed response times

PRO ticket system will be available at pro.nlib.cc starting February 2025